Privacy policy

Last updated: December 2025

This Privacy Policy describes how KemoDesign (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or use our website https://www.kemodesign.com and our services.

We are committed to protecting your privacy and handling your data transparently and securely, in compliance with applicable data-protection laws, including the General Data Protection Regulation (GDPR) for users located in the European Union.

1. Data Controller

For the purposes of data-protection laws, the data controller is:

Company name: FLEX LLC
Business name: KemoDesign
Address: 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States
Email: contact@flex-seo.net
Phone: +1 (814) 558-1402

If you have any questions about this Privacy Policy or how your data is handled, you may contact us using the details above.

2. Information We Collect

We may collect the following types of personal data:

a) Information you provide directly

  • Name

  • Email address

  • Phone number

  • Business or project details

  • Messages or inquiries submitted via contact forms

  • Information shared during the order or onboarding process

b) Automatically collected information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

This information is used for website functionality, analytics, and security purposes.

3. Purpose of Data Collection

We collect and use personal data only for legitimate business purposes, including:

  • Providing and delivering our design and creative services

  • Communicating with you regarding inquiries, projects, or support

  • Processing payments and managing orders

  • Improving our website and services

  • Meeting legal, accounting, and security obligations

We do not sell or rent your personal data to third parties.

4. Payment Processing & Card Data Security

All payments made on this website are securely processed via Stripe, a certified third-party payment processor.

  • We do not store, process, or have access to your full payment card details

  • Stripe is PCI-DSS compliant and uses industry-standard encryption and security measures

  • Payment information is handled directly by Stripe in accordance with their Privacy Policy

Statement for clarity:

All payments are securely processed via Stripe. We do not store your full payment card data.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze website traffic and performance

  • Improve user experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

6. Legal Basis for Processing (GDPR)

If you are located in the European Union, our legal bases for processing your data include:

  • Your consent (e.g., submitting a form)

  • Performance of a contract (providing requested services)

  • Legitimate business interests (site security, analytics, communication)

  • Compliance with legal obligations

7. Your Data Protection Rights

Depending on your location (including under GDPR), you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us at contact@flex-seo.net.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and accounting obligations

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Data Sharing & Third Parties

We may share limited data only with trusted third-party service providers (such as Stripe) when necessary to operate our services.

These providers are contractually obligated to protect your data and use it only for authorized purposes.

10. International Data Transfers

Your information may be processed or stored outside your country of residence, including in the United States. Where required, we implement appropriate safeguards to ensure lawful and secure data transfers in compliance with applicable regulations.

11. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

12. Disclaimers

While we take reasonable steps to protect your personal data, we cannot guarantee absolute security. Use of our website and services is at your own risk.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have questions, concerns, or requests regarding privacy or personal data, please contact us:

Email: contact@flex-seo.net
Phone: +1 (814) 558-1402
Address: 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States